I appreciated the time Brian took to discuss the issues we were having, to explain different options, and to efficiently fix the problem at hand. Very patient and knowledgeable.
Had a old drain pipe leak (corroded, resulting in a hole). Repair potentially a huge problem that could involve removing shower or kitchen sink cabinets to repair. We told Reliance that neither were good options as both recently remodeled. Alex saw a way to get it done by cutting relatively small openings in the sink cabinet and in the water wall in the basement. Minimal mess and we were back to normal in just a few hours, not to mention saving a lot of money! Thanks Alex and crew!
Brian was fantastic. He was thorough in his work, provided excellent customer service and was respectful of us and our home. He went above and beyond to turn around a not so great first experience, was great to work with and I would definitely work with him and Reliance again.
Alex helped me pick the right system for my house after my water heater failed. A new tankless system. My wife and girls love it! Mike Santa and the guys did an awesome job installing the new copper piping on that side of my house as well. (Since I noticed my galvanized was corroding I had it replaced as well)
Brian was prompt, friendly, knowledgeable and helpful. Excellent service experience. We will definitely recommend him to friends and family!
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