Really great service. Needed work done immediately and were able to meet our expectations within the time we had.
We had 3 things that needed attention. Flush the tankless water heater. Replace shower head. Toilet upstairs continually running. Andrew was attentive and let us know what was happening at every step, which we totally appreciate. Everything looked good. I have to admit I didn't check toilet, but thought for sure he would have fixed our problem. My room mate came home when I was paying. She checked the toilet and found that it was still running and the tank was not filling up. She stopped him from leaving and said it wasn't fixed. At first he didn't believe her, and let his frustration show with room mate. I understand his frustration, but he should have still been pleasant. I realize he has other jobs, however as an long time Ace customer, he could have been a little more pleasant to her.
Andrew Seguin and the ACE plumbing team did a great job replacing our hot water heating system. We feel we had outstanding service from a knowledgable, highly professional plumber. Andrew explained everything in detail, and we appreciated having a full understanding of the work done and the plan for maintenance.
Only at the quote stage but Ashley & Andrew were very efficient in the way everything was handled. Great communication before and after booking the survey visit. Andrew explained everything he found along the way and we had a quote before he even drove off! All round great experience so far.
Very good experience.
10 out of 10 and I would recommend to friends
Very informative and thorough
Remove old 65 gal hot water tank and install new 50 gal hot water tank
Auger our drain
Estimate for shower repair and or drain for shower repair. Customer does not want to go forward with the work at this time , she also doesnâ€™t want the ceiling cut , master shower and kids shower are back to back with only a narrow plumbing wall Customer will talk to her husband tonight about the fix
Tank tune up , and home inspection Spilt a little bit a water on the floor during my tank/cleaned up with a rag the floors damp, Didnâ€™t see no issues with the tank only being eight years old
Power vent 50 gallon ASAP.
Including: Premium 2 stage heat with gentle air movement, very quiet, great comfort 80 BTU gas furnace. Code requirements: CO detectors, non-mercury thermostat, 636 exhaust piping, combustion air, fresh air intake, return air grille for basement, and permit.
Removed the Nuvo water conditioner for the customer, customer does not want a water softener and customer does not want filter under sink , we have yet to resolve her issue of the water spots and the oily film in her water please see pictures in file
Installed parts for furnace and tankless repaired and resealed toilet
Supply and install new faucet in the kitchen
Abs stack repair. And. Replacement.
Furnace tune up , all is good other then a little bit of oil from the motor , amp draw is great at 7 amps , max is 8.1 amps Plumbing inspection, all is good customer has no issues
Inspections please check the email
Tankless flush toilet flapper and shower head
Tank maintenance Membership renewal Dryer vent has screws , informed the customer
Quote job for 4 tanks