Phillip called and asked if he could come early if I was available. He also left the option for my regular time frame. I was happy to have him come early, and once he got here, he explained everything he was going to do. Once he checked everything, he showed me any problem areas, and gave me my options before proceeding to treat everything. He was very thorough and I'm happy with the service. The cost seems kind of expensive, but is comparable for the area.