I called PCI looking for a non-toxic, environmentally friendly solution for carpenter ants. Candance answered and was super knowledgeable and friendly. Philip came out and did an assessment. He answered all of my questions. He was patient and kind and very knowledgeable. He didn't try to sell me something I didn't need and he offered real solutions that worked for my family. The assessment was affordable and helped put my mind at ease. It also gave me recommendations I could implement immediately. I will definitely use PCI again in the future.