Friendly and knowledgeable, but not perfect

Rob from Olympia, WA

The technician was helpful, providing advice and additional information on the ants we were dueling with. My only complaint is that we feel like we paid a premium price, and happy to do so for premium service, but he didn't caulk the holes he drilled into the exterior siding. The holes are small, but they should still be caulked. Otherwise, the service was as advertised.

Response from PCI Pest Control:

Hi Kathy! I am glad that Philip was helpful and knowledgeable. I do apologize regarding the wall void injections; it is rare and not typical that we go back over them and caulk them in (we do drill them up at an angle to prevent water collecting, and other further harm to the home). We are more than happy to come back out as a courtesy and fill those in with silicone caulking for you! We will call you to get that on the schedule. Thank you for your business!

Wonderful service, great communication!

Roni from Olympia, WA

I found PCI on Google with great reviews. I was not disappointed! They called me 20 minutes before my appointment, did a thorough inspection and fixed the issues they found. I wasn't planning on having them come on a regular basis but I thought they were so great, I am in. I feel like they really wanted to help me get rid of all of our pests! Thank you PCI!

Thankful. Philip found a terrible leak under our home and reported it.

Mary from Rochester, WA

Thankful for PCI

Great service

Karen from Lacey, WA

Excellent service, thorough and professional....complete inspection of my home to determine sorce of the scratching noises ....made repairs quickly and baited for mice...will return in 7-10 days ....highly recommended.....thank you

Great service

Betty from Olympia, WA

The explanation of findings was very well presented. Thank you

Professional friendly service

Bonnie from Olympia, WA

Great job, answered questions, very polite and professional.

Great Service!

AJR from Olympia, WA

I’ve been a PCI Customer for a year; I’m on the quarterly service program. PCI is very responsive and professional. I receive an email telling me when they will be out. They carefully check my home and take care of any new issues (I.e., hornets nests). I receive an inspection and treatment report electronically after each service visit. I appreciate being able to pay electronically, too. I recommend PCI.

Terrie

Terrie from Lacey, WA

We have been with PCI for many years and have always had great service. They are very good at their job, as well as being courteous and professional. In addition, our technician, RD, takes the time to explain the treatment plan and to provide some insect education which is fun and much appreciated!

Great Service

Susan from Rainier, WA

PCI Pest Control came out to take care of huge hornets nest in one of our trees as well as treat for wasps around our house. The tech came within the designated time period, explained everything he would do and quoted the price prior to performing the service. I will certainly have them out again.

5 gold star, friendly service

Steve from Yelm, WA

I am a long-time satisfied customer, one of this comapny's first and still satisfied all of these years! Matt and his team are terrific!