From the beginning communication with HCC was pleasant. They called when they said they would, confirmed the appointment time and arrived within the time window provided. Devon was polite, listened, presented as knowledgeable, and thoroughly explained the service steps and what was needed.
Sticker Shock! When the technician was going over the price with me ($172), I thought that price included the $89 service fee. It didn't and the technician didn't tell me otherwise. Imagine my surprise when he finished and the bill was $261! My recommendation would be that when discussing the price, give the customer a realistic price that includes maintenance and the $89 service fee. I was extremely happy with the technician and the work, but was preturbed as H*** when I saw the final price.
Mike did an excellent job today not only cleaning/checking my heating system but answering all of my questions and offering practical suggestions. I'd like to have Mike as my permanent technician.
AC not cooling properly
No a/c up zone
HVAC inspected, and crawlspace inspection
HVAC tune and clean
AC not working.
Ac service call