Just wanted to share that Ethan's customer service is second to none. He's been out to my home twice, to include today, for maintenance visits and he has been excellent. Very thorough!!!
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Ethan arrived as scheduled this morning with a great smile and ready to service our Rheem Air Conditioner with a preventative maintenance inspection . He introduced himself and asked me where the Air Filter was and he immediately changed the dirty filer without my asking. I showed him where the thermostat was and told him the location for the crawlspace door. He went on to crawl under the home and I asked him to please turn off the light when he left the crawl space. Turning off the light when finished and closing the crawlspace door is tantamount to a five star rating. He checked the unit in the crawlspace and found everything working and mechanically sound. That's what a customer is expecting with a One Year old Rheem Air Conditioner. He finished up checking the outside compressor voltage and inside the covers and fan . He finished the job telling me about all the items he inspected and alerting me to his concerns of the Heating Unit will need replacing because of age and the reasons why . He also filled me in on the Service Contract available for the Rheem inspections twice a year. Ethan did a good job representing Snellville Heating and Air . I recommend everyone that needs Heat and Air service let Snellville Heating and Air give you a quote or service your unit...
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Service guys came the same day I called. Very professional and great work! Thanks.
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Very impressed with Dylan's knowledge and expertise. He was very thorough with his explanation of the service performed . Dylan was very professional and courteous which is greatly appreciated by one who believes that service to the customer is primary.
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Snellville H&A delivers very thorough, detailed service. They care and work to make sure our HVAC systems are safe. Each technician is friendly and knowledgeable, and they work in a timely manner to get the job done. We have been a customer with them for many years, and we appreciate their service.
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Our technician Dylan was excellent. He was professional, courteous and very thorough. We would highly recommend Snellville, and Dylan is an outstanding representative for their company
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We have used Snellville Heating and Air for a couple of years now and have always had great customer service at a fair price. They are respectful of your time and home and ensure you are satisfied with their work.
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I perform complete diagnostic on to Rheem systems.
I perform complete diagnostic on three Amana systems.
Perform complete diagnostic on two systems.
Perform complete diagnostic on two systems.
Scheduled maintenance on rheem heat pump systems
