Kenny showed up to perform our winter service which we had not done for some time. He was right on time. Very friendly and Knowledgeable. He took the time to explain why it was so important to continue with a maintenance program. Which in turn would help the unit run more efficient and hopefully last longer than we had expected. I am so pleased with how he conducted himself. I will definitely be purchasing our yearly maintenance with Purl's today and will continue having them maintain our Unit.
Art was very easy to talk to and his crew were very confidant in knowing their the job. I have a shop with a restroom in it and asked them to please lock it up when they leave, and they did. Jeff was very easy to understand.
Great service from beginning to end of installation. Procedure was explained beforehand and installers were very professional and courteous throughout the process.
Response from Purl's Sheet Metal & Air Conditioning:
Thank you for being a long time Purl's Sheet Metal customer and for the 5 star review.
Adrian did a fine job replacing two hot water units. He has a good personality and is detail-oriented. He also had asst Eddie who he was training. His asst was in good hands and I am a satisfied customer.
Response from Purl's Sheet Metal & Air Conditioning:
Thank you for the great compliments for Adrian and Eddie. We will be sure to pass on your comments to our team.
Prompt courteous service, reasonable price...got what I expected !
Response from Purl's Sheet Metal & Air Conditioning:
Thank you for the 5 star review!
We had bids from 3 local companies to install all new attic duct work and also install 2 on-roof HVAC Carrier systems at our home in Clovis, CA. Purl's pricing was very competitive and we chose them to do the work on our home. From the bidding discussions, unit and duct work selection and through the installation process, Jeff and their staff were professional, timely and friendly. Our old units both had issues in the middle of August's heat wave. After another company repaired one unit and we decided to replace both of them, Jeff had his company install a replacement part free of charge so we had A/C until we had our new units installed (we waited for temps to drop into the 80's). They worked around what was best for us. Jeff responded very quickly to any questions we had via phone calls or emails. Luke, Ricardo, Omar were polite, professional and kept us advised of their duct installation progress. They placed plastic coverings over flooring and kept all surfaces clean. Due to Covid restrictions, they routinely wore masks and maintained social distancing. On the final installation day, the crews did a great job and showed us how to activate and use the new Ecobee thermostats. I highly recommend getting a bid from Purl's if you are looking at new installations and even routine maintenance. It was a pleasure working with them.
Response from Purl's Sheet Metal & Air Conditioning:
Thank you for the great review and feedback. It was a pleasure working with you and we are so happy you had a great experience.
JEFF was very knowledgable ,suggested different obptions,impressive help. The crew was very efficeint ,fast and constant pace.cleaned as they worked,worked well together. Nothing but positive rapore,frienly.AWESOME
Response from Purl's Sheet Metal & Air Conditioning:
Thank you for the the 5 star review, we will be sure to share it with Jeff and the team.
Highly recommended
Response from Purl's Sheet Metal & Air Conditioning:
Thank you for the great recommendation.
Great Service, Jeff is very knowledgeable and does a very thorough review of your requirments
Response from Purl's Sheet Metal & Air Conditioning:
Thank you for the 5 star review. We will share your feedback with our team. We strive to be thorough and offer our customers great service.
Estimate to change a rooftop HVAC system
Estimate to replace a rooftop gas electric HVAC system
Estimate to install gutters on an existing home
Winter service to prepare furnace for cold weather.
Estimate to replace a second split system HVAC in a home