I will recommend Desert Suns to all my friends - outstanding service & products! Everyone I came in contact with was professional & courteous. Customer service is very important to everyone in the company. I'm so glad I found them!
We had the tankless water heater installed thinking it would be a better system for our home. We are completely underwhelmed by this and regret putting the tankless in. It takes longer to get hot water to our master bath, which is closer to the hot water heater. It takes longer for the kitchen to get hot water, it is the furthest away (more understandable). We still do not have consistent hot water in our home that we would expect for this expensive investment. When you turn the hot water off even for a few minutes, it takes time for it to heat up again in almost every room. I feel it is a very wasteful system and would never put one in again. We were also told that Shawn would come out after the holidays to make sure everything was installed correctly because we were not happy with the way it was not functioning. That never happened. I do not recommend putting a tankless system in because there is really no advantage as far as we can tell.
We are thoroughly impressed with Andress’s painstaking details to troubleshoot and service the central heating system. He was very patient in answering all our questions about the system. He is an awesome technician and he has our full recommendation.
Great, fast professional service.
Armando came out to perform diagnostics on my new thermostat that did not allow me to program the basic functions. He determined that the system needed to be configured. He configured the system, programmed the basic functions, and tested it. I appreciated his go-to attitude, knowledge, honesty, professionalism, and integrity.
Honest company and honest work. These guys did it right after another company tried to pull a fast one.
Andres is awesome! Very friendly and knowledgeable!
Quick response. Very professional and explained everything.
I was having problems with our on-demand water heater/boiler and called Desert Suns Heating and Cooling on Monday. Fortunately they were able to get someone out that day. Armando was incredibly pleasant, thoughtful and professional. As I was watching him work, it was clear that the limitations on the service he could provide were completely a result of the failures of the control panel which at that point couldn’t be read and was flashing through unintelligible error codes. Armando came by with a new board today and quickly installed it. He also came inside and answered some questions I had regarding our in-floor radiant system. I was very thankful. Let’s be honest; no one is thrilled when they have to contact a plumber for an in home problem. That being said, Desert Suns in general, and Armando Herrera in particular did a fantastic job. I am completely satisfied and would recommend him to anyone without hesitation.
installed new 50-gallon water with all code upgrades expansion tank seismic strapping and CPVC t&p line
Elite heat preventive maintenance on 2 Coleman split systems
Inspection on a Coleman furnace.
Furnace inspection to include flame sensor cleaning, filter replacement, with blower and furnace compartment cleaning.
Install new mobile home furnace
Zone valve inspection
Boiler Zone Valve Inspection .
Install new Coleman echelon 8.C series split system with EAC filter
Diagnostic on a evcon furnace.
diagnostic and gas valve replacement on a Coleman furnace
Elite heat preventive maintenance on 2 Carrier split systems
Elite heat preventive maintenance on two Carrier split systems
Modine heater installation
Install new furnace
Signature Heat preventive maintenance on a Bryant split system