Local Reviews

Rated 4.9 out of 5 stars based on 229 customer reviews

Great service

They came out on a Saturday evening. They always give great service, come out same day, & fair prices.

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GODFRED

Great and knowledgeable technician Michael. Service was great but a little pricey.


Response from Comfort First Heating & Cooling, Inc. :

Godfred, Thank you for the excellent review for Comfort First Heating and Cooling! It was our pleasure to send Mike our technician to your home to service your furnace that was not working the other night. We hope to continue to do business with you in the future. Thank you for choosing Comfort First!

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Great

Great guy ,great service ! Thanks for fast reply!👍


Response from Comfort First Heating & Cooling, Inc. :

Matt, We here for you for all of your HVAC needs. Thank you for spending the time to give us a remarkable review! We look forward to working with you again.

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Friendly and Thorough Service

Michael was pleasant and thorough, explaining steps he performed on my furnace as he worked. I would have liked to have an itemized bill showing the cost of the circuit board and the cost of labor for the job. I also had hoped that the $65 diagnostic fee would be included in the $748 total instead of an additional fee.


Response from Comfort First Heating & Cooling, Inc. :

NT, We understand your thoughts on our prices. Unfortunately, there are costs we must cover to get our technician to your home and that is why we charge only $65 for a technician to go to your home and look at the unit and then let you know what it would cost to repair the unit. We utilize flat rate pricing, so with do not break apart our costs. We charge the same price no matter the customer, the day, or the time. We feel this makes things more fair. Thank you for allowing Comfort First Heating and Cooling to service your furnace and are glad we were able to repair your furnace with the circuit board that we installed. Please, feel free to give us a call if you have any questions or concerns.

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Friendly service rep


Response from Comfort First Heating & Cooling, Inc. :

Greg, Comfort First Heating and Cooling was happy to service your furnace in Channahon. We hope during our next service with your HVAC equipment we can earn a 5 star review. Thank you for choosing Comfort First Heating and Cooling.

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First time customer

Michael was very friendly and explained everything.


Response from Comfort First Heating & Cooling, Inc. :

Nancy, We are excited to have you as one of our new customers in the Joliet area! We thank you for choosing Comfrt First Heating and Cooling for your recent furnace maintenance and we look forward to servicing your HVAC units in the future.

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Customer service. Exceptional

Great employee


Response from Comfort First Heating & Cooling, Inc. :

Rachel, It was our pleasure to provide you a furnace clean in check in your home today in Minooka, IL. If you have any other HVAC needs, call Comfort First Heating and Cooling at (815) 642-5800. Thank you for choosing us!

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Always Awesome

Always perfect service from all personnel from phone call with office through service rep in my home.


Response from Comfort First Heating & Cooling, Inc. :

Francine, Thank you for giving Comfort First Heating and Cooling the privilege of providing your yearly maintenance for your furnace in your Plainfield, IL home. If you have any other furnace repairs of furnace issues, call Comfort First Heating and Cooling at (815) 642-5800.

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Great service

Brad called ahead when he was 30 minutes out, arrived on time and went right to work. He found a water flow problem with the humidifier and quickly resolved it. After a check and clean he only charged the 59.95 special. Great service.


Response from Comfort First Heating & Cooling, Inc. :

Paul, We are so glad we had the opportunity to fix your humidifier. We do our best to stay on schedule and to communicate with out customers throughout the entire process. Thank you for utilizing our services for you heating and cooling. If there is anything else we can help you with give us a call at (815) 642-5800.

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Judy


Response from Comfort First Heating & Cooling, Inc. :

Judy, Yahoo, our heating and cooling company loves receiving 5 stars ! Thank you for using Comfort First Heating and Cooling, Minooka, IL for all your heating and cooling needs.

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Job Locations

Michael S.

Michael S. Job Checkin


Michael S.

Michael S. Job Checkin


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Armstrong furnace clean and check

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Joe N. Job Checkin

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Clean and check furnace rheem

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Joe N. Job Checkin

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Clean and check furnace carrier

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Johnny M. Job Checkin


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Michael S. Job Checkin