1204 1st St W
Conover, NC 28613
828-327-9680

Local Reviews

Rated 5.0 out of 5 stars based on 227 customer reviews

Professional, knowledgable, personable

provides extra effort and is thorough.

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Serviceman very thorough

Serviceman seems to spend plenty of time checking everything out, and although our complaint about the unit's noise improved some, it is still very noticeable. I wish I had known how noisy heat pumps are before we had this house built. I would have searched for alternative sources of heat. If we ever have overnight guests during heating season I guess we will need to supply them with earplugs. No complaints about your service guy, he did what he could from what I can tell.

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great service

Thanks for sending Scott Stanley to do our service maintance he is a true pro


Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the wonderful review. We appreciate it when a customer takes the time to share their experience. Our team is always proud of and blessed with customers like you. Thanks again.

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mountain house


Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the wonderful rating of our team.

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well pleased


Response from Canella Heating & Air Conditioning, Inc.:

Thank you for sharing your experience with Canella. Nothing makes us happier than receiving feedback from our customers and we're glad you had a great experience. Thank you for choosing Canella.

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Usual great service.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you sir for the kind words and the wonderful rating. We appreciate the feedback on how our team interacts with our customers. Thank you again for choosing Canella.

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Canella Heating & Air Conditioning


Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the great rating!

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Excellent Customer Service

Scott is knowledgeable and always does a thorough job. He also gives helpful advice. I have been pleased with the service he provides.


Response from Canella Heating & Air Conditioning, Inc.:

Thank you very much for the wonderful sharing of your experience with our team. We appreciate it very much when we hear back form a customer. Thank you for choosing Canella.

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great service

He does exactly what he is supposed to do and does it well. He will answer any questions you have and is a very nice man. He is the person I want to do our service. Richard is the man!


Response from Canella Heating & Air Conditioning, Inc.:

Thank you for the kind words about our team. We are happy that our technician was able to take care of you in a way to warrant this awesome review. Thank you again for choosing Canella.

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I never have a problem with Canella--in fact one of the owners came out one night when I had a problem.

I always ask for Scott Stanley because I have the feeling he always tells me what is best for my HVAC. He explains everything to me so I understand what was wrong and how he repaired the unit. Also, I replaceed my HVAC last Nov, 2018 and, thru Nov. 2019, I have saved approx. $450.


Response from Canella Heating & Air Conditioning, Inc.:

Wow! Thank you for the 5 star review and sharing your experience and cost savings on your energy bill. Nothing makes us happier than receiving feedback from our customers. Thank you again for choosing Canella.

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Job Locations

Scott S.

Scott S. Job Checkin

Performing scheduled maintenance for maintenance plus program customer the downtown Hickory

Performing scheduled maintenance for maintenance plus program customer the downtown Hickory

Scott S.

Scott S. Job Checkin

Performing scheduled maintenance for a maintenance plus program customer in Northeast Hickory

Performing scheduled maintenance for a maintenance plus program customer in Northeast Hickory

Thomas D.

Thomas D. Job Checkin

Performing a leak search on one of our MPP customers unit.

Performing a leak search on one of our MPP customers unit.

Thomas D.

Thomas D. Job Checkin

Replacing a failed draft inducer on a gas pack.

Replacing a failed draft inducer on a gas pack.

Thomas D.

Thomas D. Job Checkin

Replacing a failed draft inducer on a gas pack.


Thomas D.

Thomas D. Job Checkin

Replacing a failed draft inducer on a gas pack.

Replacing a failed draft inducer on a gas pack.

Scott S.

Scott S. Job Checkin

Performing scheduled maintenance for maintenance plus program customer Northeast Hickory

Performing scheduled maintenance for maintenance plus program customer Northeast Hickory

Scott S.

Scott S. Job Checkin

Performing scheduled maintenance for a maintenance plus program customer in the South point lake James area

Performing scheduled maintenance for a maintenance plus program customer in the South point lake James area

Scott S.

Scott S. Job Checkin

Performing scheduled maintenance for a maintenance plus program customer in South point lake James


Scott S.

Scott S. Job Checkin


Scott S.

Scott S. Job Checkin

Performing scheduled maintenance for a maintenance plus program customer in the South point lake James can area


Thomas D.

Thomas D. Job Checkin

Changing out a compressor

Changing out a compressor

Scott S.

Scott S. Job Checkin

Performance schedule maintenance for a maintenance plus program customer in Newton North Carolina

Performance schedule maintenance for a maintenance plus program customer in Newton North Carolina

Scott S.

Scott S. Job Checkin

Performance schedule maintenance for a maintenance plus program customer in Newton North Carolina


Thomas D.

Thomas D. Job Checkin

Changed out a cracked drain pan

Changed out a cracked drain pan