Very Good! A credit to your company. We would welcome him back whenever we need plumbing service.
Corey was on time, explained exactly what he was going to do and why. He installed a new thermostat for me, he had two different ones to chose from, he explained how each one worked, even put batteries in to show what the readings looked like. After I chose one, he told me that it was the one most customers picked, but he didn't tell me until after my choice, that way he did not try to influence my choice. I appreciated that. He cleaned the existing unit both inside and out, showed me how the drain was blocked and he fixed it so it would not happen again. Corey was very knowledgeable , professional, and fast. Excellent customer service. I would recommend Corey to anyone who needs to have the AC serviced. He advised me that the existing unit was older, was showing age, had not been well maintained as there was no evidence of recent servicing. He advised that one part in particular looked like it may have an issue soon. I appreciated his honesty and that he did not try to pressure me into purchasing a new AC unit. I have used Bayonet in my residence for several years, I live in River Ridge. The service today was for my first rental property. I chose Bayonet because of the great service we have received at my residence. Knew I could trust the company to send out a well qualified AC tech just as they had done many times before at my residence. I signed up for the MVP Program for my rental. When it is time to purchase a new AC unit, I plane to purchase it from Bayonet. Thank you for all the great service.
Shayne was fantastic and really went the extra mile to explain what was going on while working towards a solution. Glad to have my air back!
We would highly recommend Myles for any future plumbing needs. He is not only a great plumber with the technical skills. But even more were his communication and coordination skills with us as customers. He was instrumental in facilitating and providing prompt solutions for a couple of internal scheduling and order issues with customer service. He went out of his way, working us into an already busy schedule, to coordinate quick and acceptable installation and solutions. Bayonette should be proud to have Myles in its employ.
The service man, Michael, was extremely knowledgeable and serviced my air conditioner very well. He was not only polite, courteous, and very thorough he was explaining each question I had with patience and experience. He was a true professional and anytime I have a service with my air I will ask for him. I highly recommend him and Bayonet every day of the week.
Great customer service & responsiveness. We had an unexpected issue on a Sunday and Bayonet was able to get someone to our home the same day to fix the issue. Alejandro was very helpful, polite & informative. Thank you!
of course on a Sunday.. we had a problem.. Todd came within an hour and fixed our problem.
Water heater installation
Performed plumbing inspection
Maintenance on multiple systems
Maintenance on Lennox air conditioning system
Conducted a maintenance evaluation tuneup on a single straight cooling system and electric heat.
Maintenance on grand air package unit
Completed maintenance evaluation tuneup on a single horizontal unit located in garage.
Replaced defective evaporator coil and evaluated operation of new aluminum coil. System is up and running normal at this time.
Arrived and found system not operational. Evaluated system and found main breaker defective and 24 V wiring bare. Correct both issues and left with system running normal at this time.
Completed maintenance evaluation tuneup on two systems located in attic.
Installed new toilet
Installed new water heater
Completed a maintenance evaluation tuneup on a single system. Renewed customer MVP maintenance evaluation plan.
Performed annual maintenance on heat pump system to maintain maximum efficiency also to help break downs from accruing , please make sure to replace your air filter every 30 days or as needed , check out Bayonet web page to redeem any coupons and sales , DONT SWEAT CALL BAYONET