We got a quick fix to get our heat back on.
What a great team! Shane and his partner worked Within our time frame, were respectful, and Efficient! He was extremely patient while Walking me Through everything we need to know about our new trance! Quite a Change From the 30 year old System they replaced. We would happily recommend area heating to friends and family!
Able to respond same day. Quick problem isolation and repair.
Was thorough with product and time.
My old furnace finally gave up the fight. A repair team replaced damaged exhaust piping and the install team did a great job getting the old furnace out of a basement vault. This involved cutting a hole in my laundry room floor to accomplish removing the old and replacing with the new furnace. I was very nervous about the results of cutting a hole in the floor. Shane and Jamie did an amazing job and did this with care and as much precision as possible. I appreciate the extra care taken. I admire the attitude that Shane brings and his obvious pride in workmanship. I would definitely recommend Shane and his team for anyone seeking a great experience and quality work. Thank you for making this a far less stressful day than anticipated!
Response from Area Heating & Cooling, Inc. :
Patty, Thank you for your kind words about our company. We work very hard to deliver world class customer service and technical skills and I am thrilled that you experienced this. It is always our "bulls eye" target and it's good to hear that we have hit the bulls eye with you. Welcome to the Area Heating family and we look forward to serving you for years to come!
We had exceptional service and great customer service. There are other places less expensive, but , Area Heating is fabulous to work with and the product is superior.
Very polite and knowledgeable. Eager to insure that we understood the wireless system. Sunny disposition! Thank you.
Lee did a great job and is a true professional. I would ask for him again anytime.
Our technician found and fixed a problem we did not even know we had. He was extremely helpful, friendly, and great sense of humor.
The installers were fantastic: we cannot say enough about how awesome Shane was. He went out of his way to make sure that we were getting what we needed, explaining the procedure and even working on a Saturday to get the job finished. He was consistently cheerful and accessible, and we would highly recommend him. The overall install was less fantastic: due to a shortage of workers (sickness, vacation, emergency), what was sold to us as a two-day install (possibly three) stretched over 6 days. In fact, for most of the install, Shane was the only person here, doing it all, tirelessly. We had very little communication about the reasons for the delay from Area management, and after requesting information about particulars of the service, we never received a promised call back. Had the install been managed better (perhaps delaying the start until there was a full complement of workers available, pulling installers from other jobs, ?), we would have been happy giving this install 5 stars. We simply felt that our installation was not Area's highest priority which, given the very significant price tag, seemed unreasonable.
New Tam 9
Heat pump repair
Fancy New EAC
New Furnace ??
Proposing to add AC to an existing home
Blower repair and CAP service.
Replaced heat pump and electric furnace.
New air handler and heat pump