Randy was excellent and very easy to talk to. He showed up on time and help me with my purchase made it very easy. I wkuld recommend this company to any one i know
Brandon was very nice and knowledgeable. Nice doing business with a company as you.
Had maintenance done on furnace and found a faulty circuit board. It was a pricey fix but had to be replaced. Tech. explained what had to be done. The part was available the next day. Very professional.
Adam did a great job serving our two fireplaces and signing up for furnace plan.
On time, professional repair at a fair price. What more could you ask for?
Randy does an excellent job. He makes sure to throughly clean my furnance. He even cleans the cover. He suggested I get my hot water tank serviced and explained why. Since he has this job in previous years I trust him and his work.
Check operation, check combustion numbers 5.6% oxygen and 38ppm, check static pressure .34 supply .27 on the return, 65 temperature split, check amp draws on the inducer motor 2.1amps and check the blower motor 3.1amps, check pressure switch and limits, check igniter and heat exchanger, cleaned flame sensor and burners, cleared pressure ports and Venturi hose, cleaned drain lines and p-trap, changed filter. Findings - combustion numbers are high - motor are running great - static pressure is okay - zones system - maintenance issues ( flame sensor and p-trap, drain line were dirty) Recommend maintenance plan for furnace and ac also water heater. Maintenance plan 192.00 per equipment for 3 years of service once a year with priority service and discounted rates. Customer went with furnace maintenance plan
FIREPLACE MAINTENANCE: 1st VISIT - cleaned the unit from dirt, dust, and debris - inspected the glass - inspected the rope seal on the window - inspected the flue and or combustion chamber - inspected the fan assembly - checked the fans alignment and bearings - inspected the burner assembly for deterioration - cleaned the orifice - cleaned the pilot assembly from carbon build up - cleared the pilot orifice - polished the thermopile - polished the thermocouple - polished the ignitor rod - cleaned and wiped under the unit - cleaned the glass as best as possible - relayed an ember bed - replaced log-set to manufacturers specs - tested for gas leaks - tested for carbon monoxide - turned unit on and tested the thermopile and thermocouple - inspected the systems performance FINDINGS: - the glass is slightly pitted SUGGESTIONS: - getting the other equipment signed up on a maintenance plan FURNACE: $
Tankless Water Heater Maintenance 1st visit of 3 on newly purchased service club membership. Tankless water heater- Perform descaling solution flush with pump for 45 minutes, check flu connections, check gas connections, check drain connections, check combustion screen and clear, remove sediment trap and clean, remove recirc drain and reinstall, check system for any water leaks, inspect heat exchanger, clean and polish flame sensor and spark ignition system, check interior of unit for water leaks, check wiring is neat and undamaged, reinstall all items and verify operation before leaving, bleed descaling solution out of hot water lines to eliminate smell before leaving. Suggestions: To become a service club member for the water heater. Becoming a service club member saves you money on annual maintenance as well as gets you access to priority emergency services and discounted rates on diagnostics and repairs when needed. ($384) We can perform the tankless water heater and the AC mai
Arrive and gather information needed to quote furnace and duct system seal and wrap. Thank you for your time to quote a replacement Furnace in your home. After our conversation regarding the homeowners concerns and needs we have built this system for you. We are taking into account that the wood burning stove will be the primary heat source for the home. Please note that we have quoted the Homeowners for an ML193 Furnace. We do have more efficient options to discuss with the homeowner if interested. Total installed price-$ 8,653.00 Comes installed with: 3 years 100% worry free guarantee on parts and labor 3 years of annual maintenance service With any questions please call Brandon P- 775 379 2691.
Upon Arrival found that the unit was running and thermostat was completely shutoff. Pulled thermostat off of wall and furnace shut off. Ohmed out thermostat and found that there were closed contacts between red and white terminals. Unplugged batteries and it was still a closed circuit. Replaced thermostat Lennox CS5500 and everything operating properly. Showed client how to use thermostat. Any Questions Please Call Brandon 602-736-3077
Tested operation, check combustion numbers 10.4% oxygen and 42ppm, check static pressure.15 on the supply and .3 on the return, check amp draws on the inducer motor 1.7amps and the blower motor 3.9amps, check temp split 54, cleaned flame sensor and burners, cleaned pressure ports and Venturi hose, check filter, customer changed it every month. Findings - furnace is past its life span could be on its way out Recommend replacing unit due to age and issue, if not replacing then to replace the control board 751 without maintenance plan 638.00 with maintenance plan, I canâ€™t guarantee any part that I install due to the age of the unit, also recommend maintenance plan for 192.00 for 3 years of service once a year gives you priority service and discounted rates Randy M. Called customer no answer will let customer know she owes 79.oo
Checked operation of the unit from t-stat, changed 20x30x1 filter and cleaned filter grill, return static pressure .24â€ wc, supply .72â€ wc, combustion analysis 7.9% oxygen, co at 31 ppm, cleaned sparker, cleaned flame sensor, cleaned pressure switch hoses, a large amount of buildup on pressure hose inducer port cleared out, inducer amperage 1.1 amps out of 1.35, wiped inside and outside of furnace down, recommend water heater scm. Red. Signed up for wh scm.
FIREPLACE MAINTENANCE: X2 - cleaned the unit from dirt, dust, and debris - inspected the glass - inspected the rope seal on the window - inspected the flue and or combustion chamber - inspected the fan assembly - checked the fans alignment and bearings - inspected the burner assembly for deterioration - cleaned the orifice - cleaned the pilot assembly from carbon build up - cleared the pilot orifice - polished the thermopile - polished the thermocouple - polished the ignitor rod - cleaned and wiped under the unit - cleaned the glass as best as possible - relayed an ember bed - replaced log-set to manufacturers specs - tested for gas leaks - tested for carbon monoxide - turned unit on and tested the thermopile and thermocouple ( 432mV, 327mV & 21mV, 23mV ) - inspected the systems performance FINDINGS: - glass is quite pitted and etched on both unit worse on the master bed room - master bedroom unit had an active gas leak
Drain was plugged up. Unplugged drain and verified all is working at this time.
3/4 ball valve , expansion tank, earthquake straps, water flex, tnp ran outside 5ft, drain pan, drain drip pan to outside 5ft, 1/2 gas safety shut off with flex leg and drip leg, 1 co detector
Arrive and begin to explain scope of work and home we can install the homeowners purchased water heater. While explaining our licensed/bonded and insured fee the homeowner stated this was way too much and that he is not interested in receiving a quote for a water heater install only.
Furnace Maintenance: Tested operation of thermostat. Changed 1(20x30x1) return air filter. Checked for gas and CO leaks. Cleaned furnace housing, blower and burner compartments. Pulled and polished flame sensor. Cleared pressure ports and tubing. Checked hot surface igniter. Checked capacitor mfd ratings 10. Checked amp draws on blower 7.1 and inducer 1.7 (inducer noisey but within amp range) Checked combustion 7.6% oxygen 50 ppm. Checked static R: .35" S: .25" w.c. Temp rise 59 degrees.. Recommended ac Maintenance in spring and fireplace next fall
Service fixture. Under Warranty. Arrive and install Ptrap assembly discussed in previous summary. I had to cut back the drain a lot this time so I signed where I cut into the drain and my work. Verify no leaks within the trap or the furnace, run 1 liter of water through furnace and drainage system, verify operation of unit before leaving with temperature rise of 70-140F. Unit back to normal no more leaks on drain line. Suggest for us to come out and take care of the Air Conditioner as well. The outdoor unit should be cleaned and inspected every year to ensure reliability! No charge for today the trap assembly was under a warranty. Warranty is 2 years out from this date on p trap leaks.
ESTIMATE Going to be given him an estimate on do you in three different door seals as well as changing out a filter grill from stamp face to High volume, 20 x 30. Iâ€™m going to build the estimate tomorrow morning with Andrew and get back to him and let him know the price
Furnace maintenance Check operation, check combustion numbers 7% oxygen and 34ppm, check static pressure on the supply side .22 and the return side .41, checked amp draws on the blower motor 4.1amps and inducer motor .7amps, checked blower capacitor 14.2 out of 15 +or- 6%, check pressure switch and safety limits, cleaned flame sensor and burners, check igniter and heat exchanger, cleared pressure ports and Venturi hose, check operation before leaving, did not change filter didnâ€™t know what filter size to bring due to this being are first time out. Findings - high static pressure in the duct work - duct board boxes (VERY UNHEALTHY) - temperature are 10 degrees different from master 128, to living room 138, to guest bedroom 118 degrees - hot surface igniter is worn - flame sensor and pressure ports were dirty (maintenance issue which I fixed today with maintenance) - blower capacitor is low on charge - combustion numbers are great - no return plenum Recommend maintenance plan