They have done all of our services & repairs for years
Home Energy Experts replaced my old water heater. They worked with me to install the best unit for my needs. They were on schedule, professional, and did the job for less than their competitors. I’ve hired a lot of contractors lately, and ‘‘tis company was one of the best.
Beautiful job. Very professional and friendly.
We may be in need of a new fireplace insert, Adam explained the process
Good company, always service is great, been with them for a long time.
Adam was here today and did a terrific job Thank you
Very good hope to meet more people like him
Great job! Thank you!
Came out today to inspect the fireplace above the garage due to another company coming out and saying it was unsafe. What I found is that it is a freestanding propane stove, it is completely filled with such, the glass door is broken and has about a 1/8â€™â€™ gap Between the panes of glass. I donâ€™t believe the unit was ever converted from natural gas to propane but I canâ€™t tell for sure without getting into the unit which I wonâ€™t do due to the broken glass window. The venting is a single wall 4 inch pipe meeting a B vent elbow sticking out of the wall. Being that it goes through an interior wall I canâ€™t verify the clearance to combustible but I donâ€™t think it is meeting the certain clearances. I talk to her on the phone and gave her a couple of options of optional heat sources but she doesnâ€™t want to Spend that amount of money on such a small apartment. She is probably just going to get an electric fireplace to put up there or continue to use the space heaters. I am formed
Fireplace diagnostic under warranty. Arrive and homeowners state the unit will not light anymore. Findings: Today I have found a gas valve that has stuck in the CLOSED position. No gas can get through the valve in order to light the unit. We need to order a replacement gas valve and get it installed to get the unit back up and running properly. I have verified gas to the valve today as well as voltage out of the circuit board to the valve. The burner solenoid does cycle on when given power indicating a failed pilot solenoid in the gas control valve. Reinstall all items and inform homeowners we will be ordering the new valve and will be in contact as soon as the part comes in so we can install it. No charge for visit everything under warranty.
Cleaned furnace, burners, flame sensor, changed 20x20x1 air filter, cleaned filter grill, cleared pressure switch hose, checked for gas and co leaks, blower motor amps 3.7, inducer motor amps .94, static pressure .3wc supply, .5wc return, combustion 8.5% oxygen, 72 ppm co, tested furnace. Performed air quality test on home Suggest active tech whole house air purifier to drop the particle levels in home. $1,070.00
Furnace Maintenance: Checked operation of thermostat. Changed 3(10x20x1) return air filters. Checked for gas and co leaks. Cleaned furnace housing, blower and burner compartments. Pulled and polished flame sensor. Checked hot surface igniter. Cleared pressure ports and tubing. Checked capacitor mfd ratings. Checked amp draws on blower and inducer motor. Could not check combustion do to meter not reading CO or O2 Static total .98" w.c. Explained what that meant to his wife and said she would relay the message to her husband
FIREPLACE MAINTENANCE: - cleaned the unit from dirt, dust, and debris - cleaned the burner and inspected - pulled and cleared the pilot from carbon build up - polished the igniter rod - polished the thermopile - polished the thermocouple - inspected the fan assembly - inspected the rope seal around the glass - cleaned the glass - wiped the unit down - relayed an ember bed - tested the thermopile and thermocouple 402mV & 23mV - inspected performance of the fire - tested for gas leaks and tested gas pressure - tested for carbon monoxide - verified operation is normal I found that the thermopile was weak and needed to be replaced. I replaced the thermopile and there will be a 2yr guarantee on the part. She is also going to buy a fan assembly for the fireplace and we will collect for it today and once it comes in we will call her to schedule the installation. Sheâ€™s also going to buy a maintenance plan on the system today as well.
Furnace maintenance x2 and fireplace maintenance. 1st visit of 3 on service club membership on furnaces 1st visit of 3 maintenance for fireplace All of the following checks were performed on each unit. Verify operation, change 2 20x20 filters, check static pressures on ductwork, check temperature rise across system, check inducer motor amp draw, check indoor fan motor amp draw, check indoor blower capacitor, check combustion balance, check and clear all Venturi tubes and Venturi ports, check flame throw into heat exchanger, check heat exchanger condition, check and polish flame sensor, check hot surface ignitor, check duct connections, check flu connections, check gas connections, check fan board for wear or abnormalities, check blower compartment and and burner compartment and wipe down, reinstall all items and verify operation before leaving. Findings: Unit: Master & beds Temperature Rise- 72 to 115 Return Ductwork-.40inwc Supply Ductwork-.25inwc Inducer Motor-1.8A Fan motor-5.2A
Furnace maintenance Check operation, check combustion numbers 7.3% oxygen and 90ppm, check static pressure.3 on the supply .4 on the return, check a,p draws on the inducer motor 1.1 amps and the blower motor 3.8amps , check pressure switch and limits, check hot surface igniter and heat exchanger, cleaned flame sensor and burners, cleaned pressure ports and Venturi hose, ch shed filter 16x24x1 did not have 14x30x1 will bring Out when it arrives at the shop. Recommend looking into duct work and ac as previous tech went over with you I actually maintenance Air is very restrictive and not efficient ac has been fazed out and if any refrigerant needs to be added will be expensive if we have r22 still at that time.
The problem was that the remote must have been set to the IPI position after I had left. The delayed ignition was happening because of the IPI setting as well as the condensation/steam on the glass. I put the system back in to Carson pilot ignition and made sure that she knew how that functioned and how to change it.
Furnace Maintenance x2 Main-Checked operation of thermostat. Changed 1(20x30x1) return air filter and cleaned grille. Checked for gas and co leaks. Cleaned furnace housing blower and burner compartments. Pulled and polished flame sensor and sparker. Checked capacitors mfd ratings. Checked amp draws on blower and inducer motor. Checked combustion 8% oxygen and 33 ppm static total .7"w.c. Master-Checked operation of thermostat. Changed 1(20x30x1) return air filter and cleaned grille. Checked for gas and co leaks. Cleaned furnace housing blower and burner compartments. Pulled and polished flame sensor and sparker. Checked capacitors mfd ratings. Checked amp draws on blower and inducer motor. Checked combustion 7.9% oxygen and 36 ppm static total ..65w.c.
Cleaned furnace, burners, flame sensor, cleared pressure switch hose, checked inducer motor amps 1, fan motor amps 4.2, blower capacitor 10 mfd, found failing igniter, replaced with new igniter, 16x20x1 air filters in furnace were clean also found filter in return grill, static pressure with all existing filters .5wc return, .4wc supply, removed filter in return grill, cleaned filter grill, told customer to only have filter in one location, tested static pressure .4wc supply, .35wc return, combustion 11.1% oxygen, 19 ppm co, re-combustion balanced furnace 8.9% oxygen, 22 ppm co, tested furnace.
FIREPLACE MAINTENANCE: - cleaned the unit from dirt, dust, and debris - cleaned the burner and inspected - pulled and cleared the pilot from carbon build up - polished the igniter rod - polished the thermopile - polished the thermocouple - inspected the fan assembly - inspected the rope seal around the glass - cleaned the glass - wiped the unit down - relayed an ember bed - tested the thermopile and thermocouple 182mV & 23mV - inspected performance of the fire - tested for gas leaks and tested gas pressure - tested for carbon monoxide - verified operation is normal He is going to be purchasing a remote as well today, installed the remote and went over operation. I also suggested that he gets on a maintenance plan so we can continue to monitor the systems performance. The thermopile has a slightly low reading and could possibly be an issue in the future, more of a reason to be on a maintenance plan
Cleaned fireplace, replaced batteries in remote, reset new ember bed, cleaned pilot assy, cleaned glass, tested thermopile, checked for co and gas leaks, tested fireplace. Cleaned furnace, burners and flame sensor, changed air filter, cleared pressure switch hose, checked gas valve, inducer motor 1.1amps and blower motor2.8 amps, rust on heat exchanger, static pressure .35wc supply, .35wc return, combustion numbers 7.2% oxygen and 16ppm co, tested furnace.Work Suggested: Suggest replacing furnace in the near future due to age And rust on heat exchanger.
Furnace Maintenance: Checked operation of thermostat. Checked for gas And Co leaks. Checked filter and homeowner just replaced. 1(20x20x1) Pulled and polished flame flame sensor and sparker. Cleared pressure ports and tubing. (Found combustion air leaking water into furnace Housing) CHECKED CAPACITOR R:15 A:14.4mfd. Checked amp draws on blower and inducer motor. CHECKED COMBUSTION 10.4% OXYGEN AND 8PPM. Checked static .8" w.c. Total Temp rise 48 degrees Fixed flu condensation drain line leak, replaced failing 15 mfd capacitor and combustion after balance was 7.9% oxygen and 45 ppm!
Replaced inducer motor and circuit board After installing inducer motor I tested 3 times for function and everything ran smoothly After installing circuit board I tested all functions, heating, cooling, fan only mode and cycled through all these modes multiple times. All worked and functioned properly. Walked around both levels of home and did a carbon monoxide check with my Bacharach All items have been pre paid with the office prior to visit.
FURNACE MAINTENANCE. 90% INTERTHERM Furnace 3rd visit of 5 on service club membership. Verify operation, wash reusable 20x30 filter, check static pressures on ductwork-.53inwc, check temperature rise across system-73 to 112, check inducer motor amp draw-2.2A, check indoor fan motor amp draw-5.4A, check indoor blower capacitor-9.7mfd, check and clear all Venturi tubes and Venturi ports, check flame throw into heat exchanger, check heat exchanger condition, check and polish flame sensor, check hot surface ignitor, check drain connections, flush drain connections, ensure operation of condensate drain, check flu connections, check gas connections, check fan board for wear or abnormalities, check blower compartment and and burner compartment and wipe down, reinstall all items and verify operation before leaving. Suggestions: To upkeep on maintenance of the unit so that we can keep it in strong running shape throughout the years. Also mention to homeowners we can service their new wate